How to Avoid Inappropriate Care of Fraudulent Providers

  • Know your Medi-Cal Dental benefits. If you are uncertain of the type of dental services available to you call the Member Customer Service line at 1-800-322-6384.
  • Make sure that you and your dentist agree on a treatment plan you and/or your child are comfortable with.
  • During your dental appointments make sure to talk about the different ways of handling your or your child's dental treatments and what to expect after each dental visit.
  • If you are not happy with your dentist and wish to see another dentist for a second opinion, or have a complaint call the Member Customer Service line at 1-800-322-6384.
  • If you wish to report fraud and abuse, you can:
  • Visit the Medi-Cal Dental Member Frequently Asked Questions for more information.