Attention!
Due to an outage, the Medi‑Cal Dental Telephone Service Center (TSC) and the Gabby Interactive Voice Recognition (IVR) system are currently unable to check Member and Provider data. At this time, TSC can assist with general questions only. We apologize for the inconvenience and are actively working to restore full system functionality. This notification will be updated once systems are fully restored.
Attention!
The 2026-2027 California State Budget has passed
The scheduled elimination of routine dental benefits for certain adult populations, the discontinuation of Proposition 56 supplemental payments, and the removal of Prospective Payment System (PPS) per-visit rates for specific clinic encounters not eligible for federal financial participation (FFP) provided to certain Medi-Cal members based on their immigration status have been delayed from July 1, 2026, to July 1, 2027.
How to Avoid Inappropriate Care of Fraudulent Providers
Know your Medi-Cal Dental benefits. If you are uncertain of the type of dental services available to you call the Member Customer Service line at 1-800-322-6384.
Make sure that you and your dentist agree on a treatment plan you and/or your child are comfortable with.
During your dental appointments make sure to talk about the different ways of handling your or your child's dental treatments and what to expect after each dental visit.
If you are not happy with your dentist and wish to see another dentist for a second opinion, or have a complaint call the Member Customer Service line at 1-800-322-6384.
