Medi-Cal Dental Privacy Policy

*This privacy policy statement is effective as of October 14, 2015. It is subject to change without notice.

The Medi-Cal Dental program is financed and administered by the Department of Health Care Services (DHCS). Both DHCS and Medi-Cal Dental are committed to keeping your personal information private and secure, as required by law and policy. These include the following laws and policies:

The Medi-Cal Dental site is managed by a DHCS fiscal intermediary that is subject to the same laws and policies. So is the web service that manages our Fee-for-Service Provider distribution list.

This Medi-Cal Dental website uses Google Analytics to electronically collect user data when you visit our site. We collect your Internet Protocol (IP) address and domain information from your web browser. Medi-Cal Dental uses the information to better understand web traffic and to improve the site.

The Medi-Cal Dental website uses does not upload cookies or any information or application to your computer or device.

This website provides information on Medi-Cal Dental programs and resources. In order to better serve you, we may request personal information. We will not distribute or sell any electronically collected personal information about you to any third party without your written consent. We only use personal information for reasons stated in the privacy policy, or as stated at the time of collection, except with your consent or as authorized by law. The electronically collected information that we request may include your name, e-mail address, or phone number. We may also request a provider’s office name, address, or NPI/Provider number. We may use the information to help you register for a seminar. We may use it to enroll you in a workshop. Or, we may use it to help you subscribe to an online publication. If you decide not to provide the information that we request, you will not be able to use the site feature that requires it. However, you will still be able to use the website.

Electronically collected personal information is exempt from requests made under the California Public Records Act.

To keep your personal information safe, Medi-Cal Dental stores data on a secure server. Medi-Cal Dental also uses network firewalls and data encryption to protect information. When we are finished using your personal information for the purpose for which you provided it, we delete it from our records.

Medi-Cal Dental respects your rights to access the information about you that we collect or maintain, and to make corrections. We also respect your right to have us delete all of your electronically collected personal information without reuse or distribution. Parents and guardians may exercise these rights over the information of their child, or charge. To pursue options related to privacy or personal access, or if you have questions, comments, or complaints, or want more information about this privacy policy statement, please contact:

DHCS Privacy Officer
1501 Capitol Avenue
MS 0010
Sacramento, CA 95899
Toll Free No. (866) 866-0602

This Medi-Cal Dental privacy policy statement does not apply to other websites that you may link to from this site. When you exit the Medi-Cal Dental website to access another website, you become subject to that site’s privacy policy and practices. This site will notify you when you are leaving it to access an external site. The privacy policy for the external site should be located on that site’s homepage.